Review Time
I used to like Carl's Jr double western bacon cheeseburger but here in Spokane the Carl's Jr I go to is cheating their customers on patty's. For the last four times I have gone there and ordered double western cheeseburger, and today I ordered the new double burger each time I only received one burger patty. Sounds like they're really trying to save money by ripping people off I won't be going back there's other places you can get a double burger.
I ordered the jalapeño double cheeseburger meal with fried zucchini instead of French fries. My food was fabulous. It was cooked to perfection, with plenty of chipotle sauce, jalapeños and lettuce. The zucchini was perfect, as well. The man who took my money was pleasant, made eye contact, and thanked me. Just right! I called the store after I enjoyed my lunch and asked them to please tell the cook how good it was. I’m not sure many people stop to tell others what they do right, but I’m sure it feels good when it does happen. The shift leader assured me they would make sure to spread the compliment. Order 887687
Don't use the carls jr app to order.they advertised buy 1 get 1 for 2 dollars.I ordered and they charged me full price and the manager at the restaurant I picked it up from says she can't help me that she has nothing to do with the app so now I'm out of my money and I drove 5 miles one way to get it.that is false advertising and now they want to contact me back in 3 days if they decide to.Don't use the app it's poor customer service after they get your money.
They need to send a vehicle through the drive through with the same crew working as on 10/4/25 at 8:11pm on Antelope near I-80 and then fix what ever it is they’re doing to make the special order burgers eatable again. Absolutely the nastiest burger and Onion Rings of my life.
My experience at Carlos Jr was sad and terrible. I wish that this never happen to any other customer. They screwed my order put lettuce when i asked for no lettuce, they were mad when i returned back to complain so they took my sandwiches tossed them in the garbage and refused to give me a replacement saying that i took bigger bites from them. I was intermetant fasting for 18 hours and literally shaking from hunger.They took my food, refused replacement and shot the window on my face. I literally went to bed defeated and hungry after a long day at work. I slept hungry because someone decided to punish me for complaining 😞 The next day, I called to speak to the store manager, but she refused to talk to me. I heard her say she was “too busy” to deal with my complaint at the moment, and then the call ended.I left a one-star review, and they replied with an apology, asking me to follow a link. After I did that, they completely ignored me.
I just had the worst burger I've ever bitten in to. I remember enjoying the $6 burger for $3.99, but now the famous Dry as a Desert Bone $10 special actually left me angry. Another American product that should be run up someone's flagpole. Never again and not recommended👎
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Carl's Jr. Restaurants LLC is an American fast food restaurant chain operated by CKE Restaurant Holdings, Inc.,
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