Their website is very unclear that you are actually signing up to a subscription that auto-renews, not just buying a product for a one off fee. There are zero notifications before they debit your card for nearly £100 a year later. You have to contact support to cancel the auto renewal, but they will not refund the second subscription payment. The fact it’s harder to cancel than sign-up, and there is no notification of the upcoming renewal, is in breach of EU law. The app is slow and unstable and looks like a school child designed it. The only thing the app/scanner could reprogram on my car were the electrically adjusted seats, which my car isn’t even fitted with. This is despite their website listing 20+ customisations that were supported for my car. Save yourself the money and the hassle of a charge-back on your card and steer well clear of this company.
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