BEWARE!! AVOID!!! DECEITFUL SUBSCRIPTION NO REFUNDDeceitful company, mis-selling annual subscription service.Before Carly respond, no doubt this company will try to defend with more deceit, but the fact that so many consumer reviews say the same thing about being mislead, scammed and conned in to a hidden subscription says it all.Purchased the Carly OBD last year thinking it was a single purchase item BUT it is actually an annual subscription. They seem to hide that fact in the small print, preying on consumer tendancies through the design of their website and communication. A year later, PayPal messaged me to say £122 had been taken from my account. I received no prior notice. On the day of renewal, I messaged Carly to to cancel the subscription explaining the situation, thinking that would be normal and acceptable, to which they replied with a load of gobbledygook about German consumer law and small print hidden in their t&cs, and needing to cancel within a month of renewal. Rather than being transparent with their costs, they deliberately use dark practices to mask the extortionate cost, knowingly taking advantage of consumers tendencies and innocent oversight. They did not provide a refund. ABSOLUTE LIBERTYI have since seen in reviews that this is a recurring theme, of people complaining about money being taken from their accounts, and their product not even being all that good. I used it once, and now have a paid subscription I will not use. They even had the cheek to cancel my service, and requested that if I wanted to use it during the new year that I contact them.ABSOLUTE JOKE, no courtesy, no goodwill, they deceive consumers on purpose AVOID!!!
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