My wife purchased the Carly via her e-mail as a present to me, however this in its self causes more problems, Carly say they can not transfer the item to another e-mail "its just not possible " they also didn't say whoever purchases it has to pay annually £122 .00 a subscription charge which is really difficult to cancel. We tried to cancel and return the item "here is the scam " My wife paid £130 plus for the item of which the OBD scanner is only worth £13.00 the rest is a subscription charge not a purchase price which Carly say is not refundable, so you can buy something for £130 but only claim £13 within the 14 days this is the scam ! they don't lose, you cant contact them only via their online support which is designed not to work for you, they wont respond but they will send you a standard reply telling you to " Keep Safe " you can only respond once as they don't answer any following requests as they say they are still dealing with the first one ?? which they have closed . This is a scam they are providing something that on the hole looks good and would work well if you could access it , but its designed for failure for you at your cost , if you used this for 5 years its will cost you over £600 not including the purchase Price , sorry subscription charge . DONT BUY ONR POF THESE CARLY OBD READERS , this company has no morals, no customers service they will take your money leave you high and dry , still haven't had any response about my refund im now letting the bank deal with it.
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