CarMax Easton is a failure of leadership and integrity that falls far short of the "Vet-friendly" standards our community expects. After waiting three weeks for a 1,000-mile shipment, Manager Tyra compromised the mission by demanding specifications not required by the lender, inventing her own rendition of car max police, and creating a petty, unprofessional atmosphere. Vets should beware: this store lacks the dignity and basic respect essential to our culture.
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