Every problem listed is on the claimed 125-point inspection. Here is a list:1. Seven unsafe cars2. Car #1-bad suspension3. Car #2-bad suspension. I got a call from an elderly man who bought the car a week later and found my number on the paperwork left in the car. He took it to his mechanic and the suspension had to be replaced. Carmax was aware of the problems and they sold it again anyway.4. Car #3- Bad brakes, bad suspension, electrical malfunctions, bad turbo assembly, bad wipers, no fluid, dirty cabin filter, dirty air filter, coolant not serviced. It was taken to Carmax and they pad-slapped the brakes and used substandard turbo parts. I contacted them immediately but I was ignored. The car has sat in the driveway for over a month and taken to a different mechanic today.5. Car #4- owned 3 months. Taken in for grease leaking from both front wheels. Carmax only replaced the boots, knowing that the joints were compromised. They even wrote on the invoice that the axles needed to be replaced, but they put me behind the wheel anyway. I took it to a mechanic. The brakes, struts, shocks, and cv joints were all bad.6. Car #5-the loaner they put me in had a low tire. I asked them to check it and they sent me on my way. I had a blowout the next day.7. Car #6-the second loaner they put me in had a low tire. They checked it and sent me on my way. I had to put air in the tire every single time I drove it. It lost 36lbs of air between uses.Car #4: I was in the process of returning it due to so many issues. Another driver ran a red light and totaled the car. Although I had GAP insurance, the car is worth $6000 less than what I paid for it 3 months ago, leaving me with paying for a car that was never safe to drive in the first place, which had bad struts, bad brakes, bad shocks, and bad cv joints. Carmax claims that the problem was resolved. The car being totaled does not erase the fact that they failed to inspect the car, failed to repair the car, and knowingly let me drive away in a comprised vehicle.Additionally, Carmax disclosed one recall on this car. Following the incomplete repairs, the invoice stated that there were two recalls, They claim that the issue is resolved. On the contrary.Both cars have sat in the driveway or have been in for repairs longer than they have been driven. My experiences have proven that Carmax does not inspect vehicles, putting drivers in unsafe situations. If it happens to one person 7 times, it happens to others.These cars were financed through Carmax. After replacing the first car, Carmax raised my interest rate for the second car.I have not been compensated for the costs of a ride service I was forced to use due to interoperability of newly purchased cars.It has been a nightmare. Finances aside, the concern lies within the safety of customers who purchase from this business.
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