carmax.com

1.4
1.4 Based on 21 reviews

Search new and used cars, research models, and compare cars, all online at carmax.com....

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Joseph Harris
Bought a Mercedes for 35K and took it to my mechanic for a check up. He found that the rear rotors w

Bought a Mercedes for 35K and took it to my mechanic for a check up. He found that the rear rotors were heavily rusted, there were deep cuts in the tire treads of the front left tire (like someone cut it with a razor, you could peel back the treads), and the windshield wipers were leaving streaks on the windshield.

I scheduled an appointment to have CarMax tighten things up because their "125 point inspection" apparently does cover rotors, tires, or wiper blades.

Of course this process took longer than the 10 day return window and I was just told that rust on rotors is normal, the gashes on the tires aren't deep enough to expose the wires, so we will not be addressing them. We did find that the wiper blades were worn so they were replaced and your vehicle is ready for pickup.

GET YOUR CAR CHECKED BY A MECHANIC BEFORE YOU BUY!!! IT DOESN'T MATTER HOW MUCH YOU SPEND, THEY WILL NICKLE AND DIME YOU.

1
Date of experience: Mar 06, 2026

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Business Details

  • Search new and used cars, research models, and compare cars, all online at carmax.com.

  • language https://www.carmax.com

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