I bought a phone mount and was very let down by its quality. The suction doesn't hold well—it hardly sticks to the windshield and completely detaches from dashboards, particularly in warm conditions. The arm is too short and lacks stability for larger phones. The promotional videos and descriptions from the company are quite misleading. When I reached out to the support team regarding their so-called "money-back guarantee," I found out it only applies to items that are unused and in original packaging, and you must return it to a distant location (I bought from another country, which means shipping costs would be nearly half the purchase price). A genuine money-back guarantee should protect customers from defective products, rather than forcing them to settle for a partial refund or incur high international shipping fees for a full refund. This is simply unacceptable and feels like deceptive advertising. Prospective buyers should be cautious—their guarantee seems designed to be ineffective.
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