I purchased the paperback and ebook along with a free month of coaching and app access, but I haven’t utilized either the coaching or the app yet. I’m excited to begin the meal plans. Unfortunately, I overlooked the fine print during checkout that indicated coaching subscriptions would automatically renew at $150 AUD. After reaching out to explain my misunderstanding, I received generic replies from the customer service team. Despite the company's policy allowing for refunds at their discretion, none were offered. While it was my oversight, I completely missed the details in the fine print. Proceed with caution if you decide to make a purchase.
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