I am extremely disappointed with Carolina Carport. I ordered a carport on 29 April 2025 with a promised delivery of 4-6 weeks (Posted on their website). Today is 6/25/2025, and my order is still delayed with a projected 16 July installation date. Beware of third party promises that sell their buildings, Carolina Carport doesn't honor anything they say to get you to buy the building.The customer service is shockingly rude and unhelpful, prioritizing company processes over customer needs (Actually Supervisor Valerie prioritized her 5 min break over speaking to a dissatisfied customer). Their delivery system, which waits for convenient installer routes, is unacceptable and led to significant delays beyond the advertised timeframe. Business model is one sided, expecting customer accountability, but not holding themselves accountable when they violate timelines they advertised.I have completely lost trust in Carolina Carport and will never do business with them again. I strongly recommend avoiding this company and the third-party vendor Garage & Shed Supply out of Virginia. if you are a Veteran and think accountability is important, take it from this Veteran, this organization will leave you disappointed.Steven M.D'Ostroph - Order # Apr 30, 2025
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