I wanted to order perfume for my daughter's Christmas. The company had a promotion that offered a free gift with purchases over £99. I thought this was a great deal since my daughter is traveling soon. The perfume was pricey, and even with a 10% discount, I spent £113. However, the free gift didn't appear in my purchase. They stated that because I used the discount, I wasn't eligible for the free gift, which I find deceptive and unfair. I could have easily bought the perfume elsewhere for less. This lack of customer care is disappointing, and I will not be returning.
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