I booked a bumper on 6th Jan using 24h express service paid £45. Today is 23rd of Jan 2026. Parcel hasn't arrived and my customer is asking full refund and gave the negative review. I contacted the carpartscouriers.co.uk on WhatsApp. i was told they are chasing the parcel i waited another five days, when i asked for Investigation reference number they simply said they don't have any but investigation in ON. Then i contacted the DPD directly and i was informed no such investigation ever conducted. I requested the DPD to open an investigation of which I'm waiting for result. I came back to them and they replied after two days denying the fact so i provided the investigation Ref number. The thing is not only ive lost an item worth £279 i also lost £45 for courier i also lost a customer, My business lost its Rating and all i get in return same pathetic words followed by no action or results.I would suggest anyone who is reading please avoid using this company at all cost they going to strangle and leave you hanging in the middle of nowhere.HORRIBLE EXPERICENE
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Car Part Couriers deliver parts for the Public Retail Salvage Breakers Scrap Yards, wheels, engines, gearboxes, tyres, bumpers, doors and bonnets etc.
