I guess nothing changes. I posted a review 2 weeks ago due to frustration as emails for updates were being ignored. Carpenters replied to my review with the usual cut and paste response. My handler and manager will review my case and get back to me. Giving carpenters the benefit of the doubt. 2 weeks on and nothing. So it appears that their response to my review is to look good on trustpilot. I guess in all walks of life you get those that are proactive and those that are not. Unfortuantly for me i was given the latter. SOU1157/08843
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Carpenters Group is a leading provider of claims services to the insurance industry and their customers. The range of services extends from receiving notification of a cracked windscreen at one end of the spectrum, to the conduct of a multi million pound catastrophic injury claim at the other.
