Unfortunately my experience has been terrible and is still ongoing. I had an accident on 28 February 2025, the other person admitted liability that same day. So no complications or discussions to resolve it. 9 months on, the simple claim still hasn't been resolved. I email via the portal and also gmail for updates on the case and receive no response. I have no idea how much longer this is going to take.Case Ref: SOU1128/16349
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