carpentersgroup.co.uk

3.4
3.4 Based on 161 reviews

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Chandos Rogers
Unprofessional

RTI on 7 July 25 despite the other driver admitting fault this company used by my insurers have been evasive and unfair throughout the process. It’s 5 months on and the communication has been flaky and non existent. While on the back foot and vulnerable the claims handler took advance to hide correspondence via the company’s incoherent now you see it now you don’t system. I’m still suffering from whiplash and shoulder pain. I’m anxious and depressed and following an mri scan in October at least I know why. My c4&c5 vertebrae are pressed up against the spinal column, I still have cranial inflammation and swelling causing vertigo. Neurologist appointments and pain therapy as well as medication ongoing. Carpenters company won’t answer my emails despite impressing on them the actual costs I need to recover way exceed the £595 less their physio costs who incidentally was put at risk at paralysing me. I would be left with far less than my prescribed drugs, mri scan, neurologist appointments. Oh and their speed medical doctors dismissed all this science as just soft tissue blah. Avoid these terrible unsympathetic cowboys. Remember you will be on your back foot you will need appropriate money to get back to 100% appoint independent solicitors

1
Date of experience: Jul 07, 2025

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