I was involved in a minor accident which was entirely the other person’s fault which was admitted. I was put in touch with Carpenters through Aviva to handle my claim and retrieve my excess payment. My contact Matthew O’Keefe did an excellent job. I never had to chase him and the online portal was easy to use. I’m happy to say I was fully reimbursed in a relatively short time frame so well done Matthew O’Keefe at Carpenters.
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