absolutely appalling, being fobbed off with everything. do not notify me on anything, had to chase, up, then get a different case manager, from the one who has left, and now theyre asking me to start again, and do all the work for them. just fobbed off, excuse after excuse, now saying third part wont pay. its a standard straight forward claim, its now a year, and again fobbed off with, and causing me so much distress. the tp admitted liability straight away. ive now been told theyre taking the other party to court??????? and it will be another year. they only responded after i did a review on here. they are not acting as an insurer should do. wheres is my claim. all the medical stuff done neaerly a year ago, all documents filled in, case managers keep changing, different excuses. they only contact you if write a bad review, and after the last one ive not heard anything since. got some other advice and told to go the legal ombudsman.
Claim your business profile now and gain access to all features and respond to customer reviews.
