I was involved in a RTC which I was not at fault for. Carpenters were instructed through my insurance to represent my side. From the off, they were very professional, patient and understanding. I never felt that I was being pressured, ignored or misdirected in any of the proceedings. This was the first time being in an accident & dealing with a law firm. The made the process very easy. Check-ups & Physio were organised by the firm all in locations close by. Contact was very prompt (I understood a lot depended on the other side). Given the circumstances they made the process as easy as possible.
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