Frustratingly long wait! Accident was in April, 2023. A prompt start - medicals completed and communication started off being really clear but when legal advisor changed last year , no communication since! I’ve emailed Janet Atkins 4 times in recent months and have not had one single reply! Liability was admitted in 2023!! I have suffered significantly since the accident and sent documentation to show extent of how injuries meant I could no longer work but still no reply! I am now so concerned that nothing is being done and time may run out on the claim! This is my last attempt to get a response before reluctantly going to the ombudsman - something I did not want to do.
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