I had an accident in February 2025. It was completely not my fault and an obvious no-fault accident from my side, yet Carpenters have handled my claim terribly. It is now 29th November, over 9 months later, and there has been no meaningful progress at all. They ignore my emails, ignore my messages, and I only ever hear anything if I constantly chase them.I am still injured, and these ongoing symptoms were not included in my medical report. I have still had no update on whether they will arrange a second medical review to accurately reflect my current condition.For a company that is supposed to support people after an accident, this has been genuinely disgusting. I would be happy to update this review if they finally communicate and move my claim forward, but right now I cannot recommend them to anyone.
Claim your business profile now and gain access to all features and respond to customer reviews.
