I felt at first that I had to fight my corner a bit to get representation but once I had achieved that, the support was good and referral to DPP was excellent. I kept my carpenters representative informed of discussions with DPP but i didn't receive any checks back to ensure that I was happy with how things were going. I am very pleased with my insurance, and that carpenters referred to DPP but carpenters could perhaps be more proactive initially and through the case.
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