I wish I could say I should have read the reviews before dealing with these company so I could at least AVOID them but my car insurance company selected this incompetent company to act on my behalf. ZERO communication and horrible customer experience whenever you call. At least someone admitted they do not have enough staff to run their company so why set up shop! It's been 5 months (and counting) without word and compared to others I could as well expect a resolution at my retirement age!
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