Ordered my carpet from the Colchester store,service very good, delivered and fitted on the day arranged,bad points, delivery driver surpose to call a hour before arrival,no call was on the school run,moaned that my stairs were not all the same size,after fitted had finished, walking on my new carpet was like walking over a stoney beach,the underlay used has big bits of plastic in it,can't walk barefoot,phoned them up to tell them,to be told they would contact the fitter to sort it,4 weeks later and I am still waiting????
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