The luggage is satisfactory, but the customer service is TERRIBLE. They market the removable wheels as a feature to enhance capacity while meeting carry-on standards, which is true. Unfortunately, I lost a wheel (the airline's fault, though I should have removed them before checking the bag) and have been trying to buy a replacement for weeks—both in-person at several locations and online. The staff ranged from empathetic to unhelpful, and I've received NO response to my multiple online requests. I’ll give it one more week; otherwise, I’ll be donating it.
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Carpisa offre una gamma ampia di prodotti funzionali dal design italiano. La nostra mission è quella di accompagnare i clienti in ogni loro viaggio o spostamento quotidiano, proponendo un’ampia gamma di prodotti pratici e resistenti, al giusto prezzo. La forte passione per la cura del prodotto e l’attenzione allo stile guidano da sempre la nostra azienda, leader nel mondo delle utility e della mobilità contemporanea.See more
