Dreadful service. I ordered a roof rack which was advertised as 75kg max load. It arrived and the manufacturer information stated 50kg. Carracks agreed that they would arrange a courier to collect as the sale had been misleading. However, when it came to arranging courier, they went silent and sent automated responses. I ended going beyond the 30 day at which point they no longer responded. Phone number is an automated message to e-mail. E-mail is like getting blood out of a stone. Micksgarage also connected and no response from them to help.I am now out of pocket to the tune of £110.Go elsewhere!
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Anything you want to carry on your roof from roof boxes, bikes, kayaks, skis, fishing rods, SUP / surf board or boats - we have a solution to meet your needs. Here at Car Racks, we pride ourselves on our high standard of customer service, extensive experience, and a quality product range to suit all needs and budgets.
Our comprehensive range includes all the major brands such as Modula, Nordrive, La Prealpina, G3 and Peruzzo providing a variety of styles, affordability, and functionality.
Our friendly staff are incredibly knowledgeable and can guide you through any buying decision.See more
