I have almost a duplicate review of the previous reviewer. Bought some roofbars to go on our Skoda but needed them for a holiday we were going on. We had a response from Micks Garage (not Carracks.co.uk) to say our delivery was going to be late. I tried to get in touch to find out how late but the email bounced back. The bars eventually arrived late and by that time we were already on our holiday. When we returned home I tried to use the returns form on their website (they state a 30 day returns policy) which said my response had been submitted but I haven’t heard anything and I’ve now tried numerous times. Absolutely rubbish. There’s a post on Money Saving Expert forums where they suggest there’s nothing on companies house for this company. Smacks of a scam. Either way I’d avoid this company at all costs. Now stilling with some unopened roofbars I can’t return.
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Anything you want to carry on your roof from roof boxes, bikes, kayaks, skis, fishing rods, SUP / surf board or boats - we have a solution to meet your needs. Here at Car Racks, we pride ourselves on our high standard of customer service, extensive experience, and a quality product range to suit all needs and budgets.
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