I booked a car through CarRental8 and paid the full amount upfront. My itinerary clearly stated: “Total due at pickup: $0.00.” However, when I arrived to collect the car, I was told I had to pay an additional 18% fee to proceed with the rental. This charge was never disclosed during booking or in the confirmation documents.This experience felt deceptive and frustrating. I trusted CarRental8 to provide transparent pricing, but instead I was hit with a surprise fee that wasn’t part of the original agreement. Their customer service has been unhelpful in resolving the issue.If you're considering using CarRental8, be cautious—what you see online may not reflect what you’ll actually pay. I recommend booking directly with rental companies or using platforms with clearer fee disclosures.
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