2 hours waiting in a queue to collect a car we had already reserved at Budget furteventura. Guy on the desk just walked off whilst we were still in line. No explanation for crazy queueing times, can only assume they’ve rented out more cars than they physically have. Bad service from this big company. A very tired toddler meant we eventually had to rent a car from another company as it was so late, just so we could get to our hotel! Now we need a refund but Car Rental8 are not communicating. Looks like I need to do a chargeback with my Card Company.
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