My reservation was set for after 10:00 p.m. at the airport, but it was booked with a company that closes before that time. The confirmation didn’t mention their hours. I tried to contact the service and the rental company before my trip but received no response. The service indicated they close early, which I found online, leading me to think I could still pick up the car directly—but I was wrong. I’m sharing this to alert others; leaving families stranded late at night is unacceptable, especially without guidance. Ultimately, I had to pay significantly more to rent a car at the airport.
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