I am beyond disappointed and honestly shocked by how this insurance company treated me. They canceled my policy out of nowhere without any proper warning or clear explanation. One day I was covered, the next day I wasn’t. That is not just unprofessional — it’s irresponsible.
What makes it even worse is that they did not refund the remaining money I had already paid. Keeping a customer’s money after canceling their coverage is completely unacceptable. I trusted this company to provide security and reliability, and instead I was left stressed, confused, and financially impacted.
Customer service was no help either. I received vague answers, no accountability, and zero effort to resolve the situation. It felt like once they had my money, they no longer cared.
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Rewarding Telematics Insurance
When we launched in 2012, we had two simple goals – to make the experience of car insurance more rewarding for our customers, and to make the roads a safer place for young drivers. To continuously improve our products and service, we invite customers to give us feedback in the form of reviews and CSAT surveys.
