Non refundable if something goes wrong. I booked a car 6 months in advance. When I showed up at the car counter for the car company after flying 12 hours, no one was there. I called several times the phone number provided. The calls would not go through. I paced and waited over 30 minutes. Finally gave up and my friend rented a car. I have not been refunded. I am challenging the charge through my credit card but I am running into obstacles due to the small print in the car company contract. Bookings.com Is backing their car company. Bookings has poor customer support. It takes hours up of your time trying to “chat” with them. I learned my lesson! This was the second and last time I rent through bookings. This happened six months ago too! At least then I was refunded.
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Booking.com is a travel fare aggregator website and travel metasearch engine for lodging reservations.