Stay clear of cars 4 you Broxburn!!!!!!So bought my car on 1st feb had to wait til 14th to pick it up as required mot and 80 point check to which if these had been done correctly or the faults would've spotted the retest was done after a phone call with the director within 10mins literally plus no onsite mot centre and mileage only increased 1mile mmmm!!!! Yeah we all no what happened there then eh! Had the car 7 days awful noise from offside front took it back to be told bring it in nxt week and we will fix it. When dropping it off had to wait and what i seen of the sales staff was disgusting they belittled customers when they had received msgs on the work mobile. Anyways they have now had my car for 7 days i have called daily for an update to be told nothing other than the specialist is in looking at it (this was false) and someone will call you back with an update this is all i was looking for them to be open and transparent. I will now be looking for the itemised list of parts and repairs that have been made also a copy of my MOT as didn't receive one. i have paid for my first month and had the car less the 12 days plus paid a large deposit. Personally i think the director Muhammad has taken his eye off the ball i.e the sales staff also really needs to focus on their customer service skills as Lisa and Murray are rude. !!! I after receiving a call saying my car was finally ready my husband went to pick it up waited 15/20 minutes for Murray to come out to tell him the repairs carried out only for no Murray to show up i then called them and low and behold i spoke with the joke of work shop manager a liar called Graham to be finally told what the fault was and they hadn't fixed the faulty ball joint Graham did say if i had any other issues to get in touch place is a complete joke wont be back worst after sales customer service i have ever received!!!! Now i have been blocked on facebook they must have known that they never fixed the slow puncture, brakes and ball joint after they said they had. Complete liar of a workshop manager !!!!!!!!
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