Greatly disappointed at this dealership!! I asked for a test drive,i pointed out the issues of the car including breaks and I was told that the car will be ready in 7 days including weeekend i should pay a £200 deposit which i did.they said they will clean off the mould as the seats were literally green with mould. Fix the breaks and do an mot . 7 days passed, i then phoned them on day 8 and was told the car failed mot. I asked why was i not updated then as i explained that i needed the car urgently and they put the time frame for me. I went on to check the car and it had way too many faults, i then cancelled and asked for my deposit back after i was told that they were nit sure when it will be ready. After asking for my deposit then they phoned to promise me a courtesy car the following day and that the car will be ready the next day which gave me doubts that the car will be fixed up to standard now that i asked fir my money i am even offered a courtesy car. I rejected that asked fir my money as i really lost trust on them. I received a phone call a week later updating me about the car ignoring my emails i sent requesting for my deposit. I was told that they are retaining my deposit so to pay for the cost of preparing the car to my specifications yet the car is still not prepared,and the car was already in preps waiting for sale. That £200 was for my little children i worked hard for it 🤬
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