My partner had got a car on finance with this company, when he received the car on the way back the car was fine and then not until I got in the car and had a drive to discover the car just stops working when you brake (start/stop) the car had to be pushed to the side of the road as the car was not starting again with stop start on! He later then told cars4 you about this problem and he was told that he could take it to a near by garage and they would pay for the costs of the repair to be done so took the car to the garage and a repair for the bonnet had to take place because the bonnet catch was broken! This cost £258 which he was assured he would recieve back! So he then called them to say that the start stop was broken as the near by garage had a look so he said you will need to bring the car down here and we will repair it, he was told he would get a coursty car like for like! Far from like for like he got a price of junk with a windscreen chip in it and also is not even been taxed! He then further phoned up they took 2 weeks to do the repair on the car and the car to this day is still sitting there because he hasn’t received his £258 he was assured they would pay back, all this company is just scammers and don’t want to pay for the problems that shouldn’t have even been there in the first place! Next steps is the ombudsman as everyday he asks about receiving his money back they say aww I will catch it up it’s been 1 month and still no money! Completely AVOID THIS PLACE! MY PARTNER IS LEFT PAYING FINANCE ON A CAR HE HAS ONLY DROVE FOR 1 week! He had asked for a good will gesture to get Apple car play in but they haven’t even bothered to do that! Ridiculous customer service and would rate it about -10 joke of a company I can see by everyone else’s reviews they are having the same problem receiving a broken car! AVOID aAVIOOD
Claim your business profile now and gain access to all features and respond to customer reviews.
