These cars are NOT for you!My daughter-in-law bought a car online from this dealership in Broxburn. It was her first time purchasing a car. She paid the deposit online, arranged finance and a date to collect the car. When she travelled to the dealership, Dan the salesman was late, hurried her to sign the contract before showing her the car, gave her the keys and left her without looking over the car with her. She was disappointed at the state of the car but drove it away to get advice. The car barely made it to the nearest petrol station as there was no petrol in it and half way home a warning light came on and she discovered among other things that it has an oil leak and the radio didn’t work. Although passing an MOT this September there are many examples of poor workmanship which it should have failed it’s MOT on such as loose brake pipes which are routed incorrectly cutting across the engine bay etc. The car was not as described. She contacted the dealership with a view to returning the car using the 14 day cooling off period; she had only had the car a day. Murray, the manager, is well versed in ensuring that any issues will not be resolved easily. I overheard the way he talked to my daughter in law and it was disgraceful; he was bullying and belittling; sneering on more than one occasion “You just don’t like the car do you?”He was especially good at focusing on irrelevant matters such as making a big deal as to whether the conversation was being overheard by anyone and trying to argue over how many people are called Dan at Cars4you. Murray told us to have diagnostics undertaken on the car. He later said he would pay for the diagnostics. Reading the reviews it seems unlikely that she would be reimbursed and that anything will be done about all the faults. Today, on request, she was emailed the 87 point check which did not note the low oil level/oil leak, faulty radio etc. It was signed by Dan (hopefully that would be a mechanic Dan and not the Salesman Dan but who knows 🤷♀️!!!)AVOID AVOID AVOID
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