Bought a car on the 18th may this year. When put the deposit down for the finance I was told I would have the car within 3-5 working days with fresh service, MOT and cleaned inside and out.I revived a phone call on the third day saying that they had to get a new battery for the car as it wouldn’t start so there may be a delay. 2 days later I call for an update to be told that they needed to get a new starter motor as the car still wouldn’t start. I needed a car for work so they would arrange a courtesy car for me while mine was being “fixed”. I picked up the courtesy car for me to not even get 20 minutes down the road when the courtesy car broke down with steam pouring out the engine and the car not moving.I called to tell them and they said they’d send me another one, it arrived on a flatbed so they could pick the other car up as well only to find out the car they were going to give me had no tax or mot on it. They took it back and I picked up one that worked and had tax and mot on it.A week and a half later I finally got a call saying my car would be ready after also having to put a new control module on the car. In honesty I wish I never took it.After receiving the car with no fuel in the tank, not cleaned in the slightest. Within 20 days I had to get the horn fixed as it stoped working due to it being corroded and water in the electrics.Fast forward 3 months after realising the engine wasn’t working properly with the car being really sluggish and down on power. Behold that the turbo had never been working and the body control module was broken causing the alarm to constantly go off in the middle of the night.I contacted the finance company in accordance to the consumer rights act 2015 for them to arrange for cars4you to take the car and fix the issues. 4 weeks down the line and still waiting for a phone call from Murray who loves to ignore you and never call you when he says he will. As well as being arrogant and dismissive when you actually do talk to him.Don’t go near this shower. Because you will hate everything about the car and regret ever going near them.
Claim your business profile now and gain access to all features and respond to customer reviews.
