I bought my 1st car with this company last Nov. Quickly realised it had no heating, I got a local garage to check it after trying numerous places who wouldn't entertain their warranty company... Momentum. It was the heating matrix that needed replaced. (£700( Here is where the star of the show Murray comes in! I was willing to take it to one of their garages for them to fix but he was having none of it. After alot of back and forth He said to take it to my local garage again to repair and they'll pay for it. This is what I done until it came to payment... he was never to be heard of and I was out of pocket. Luckily the garage owner told me you have the right to go to small claims court if it's within 6 mths. I was put in contact with trading standards based in Edinburgh who contacted Murray every wk for at least a month promising payment and that's when I put the claim into Edinburgh Sherriff. As soon as those court papers were filed money was in my bank. Please don't wait for months waiting for Cars4you to call back or do the right thing as they wont and want you to waste your time. Contact trading standards asap!
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