Dealing with Cars4You has been a nightmare from start to finish. I purchased a car that was supposedly MOT-ready, but their in-house MOT is nothing more than a sham. Major issues were either ignored or given temporary, slapdash fixes that failed shortly after purchase.On collection, the car had a deep whirring noise and faulty washers. Their “repair” involved blowing air through the washer jets instead of replacing the broken washer pump. They also dismissed the noise as wheel alignment when the real issue was a faulty wheel bearing, confirmed by a different garage.Then came the exhaust disaster. I was told a new Volvo flexi pipe was installed for its MOT. In reality, they botched the job by using excessive putty instead of welding. The leak returned, and despite explicit instructions not to use putty again, they repeated the same lazy fix. I am now paying another garage to fix it properly, as dealing with Cars4You under warranty is too stressful and pointless.The incompetence didn’t end there. I part-exchanged my old car and trusted them to handle the V5 transfer as they said they would sort it. They didn’t. I received a DVLA fine for not insuring a car I no longer owned. Despite their assurances that it was sorted, I had to pay the fine myself.The service is chaotic, unprofessional, and completely dismissive once they’ve made the sale. I made countless phone calls (sometimes three times a day) and wasted hours waiting for answers and repairs that were never properly done.This company takes no responsibility, ignores basic standards of care, and leaves customers to deal with the fallout of their poor workmanship. Avoid them at all costs. I’d rather buy privately than endure this circus again.
Claim your business profile now and gain access to all features and respond to customer reviews.
