This company Will Sell you a Dream but have you living a Nightmare!Where do I start, January 5th I enquired about the Audi A1 I currently have just now from the Broxburn Branch and was told everything would get fixed with the Car before pick up on 17th January. Dents in driver side/clip missing from passenger visor/ABS and TPMS fault all to be fixed with the purchase of the car. Alongside V5 to be received.Fast forward 4/5 weeks dents and Clip not fixed/replaced and ABS and TPMS warning lights are back on and no V5. 40-50 calls later they get the car back in for it to all be sorted (they have the car for 3 weeks) sat on the Main Road of Broxburn industrial estate and received the car back with THE BACK LEFT BUMPER SCRAPED with all remaining faults still ongoing with the car. We are now 5/6 months down the line with no repairs/replacements been done or made also still waiting to this day for a V5 when I was told at the time when handing car back to be fixed that a second V62 had been posted for me to receive my V5 (still not received the V5 to this day) and now FINALLY getting rid of A1 as it has been nothing but problems since the get go and I am now dealing with the Straiton Branch.I have had no goodwill gestures or any compensation from this company apart from being given death trap Courtesy Cars 👍🏽Let’s see if we incur anymore problems down the line.
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