Originally bought an EcoSport from the Edinburgh branch. Experienced problems straight away. After back and forth with Broxburn site we ended up dealing with Ross at Straighton. What a difference in attitude. Where Murray was rude and patronising Ross was polite, friendly, helpful and came across as genuine and trustworthy. He was very accomodating when I asked if I could return faulty EcoSport and buy the courtesy car instead. I would definitely recommend speaking to Ross at Straighton and avoid Murray at Broxburn.If I could have rated individually Ross would be a 5 and Murray a 0.
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