STAY CLEAR OF THIS COMPANY Your website states “Exceptional Customer ServiceWe believe in building lasting relationships with our customers. Our dedicated team goes the extra mile to ensure a seamless buying experience. We value your satisfaction above all else, which is why our customers keep coming back.” I CANNOT agree with the above statement at all - it is a CROCK OF CRAP. Absolutely shocking customer service especially from the Falkirk branch, You think it is acceptable to agree to terms, make us wait a who,e week with the promise to fix the issues with the car, which none had even attempted to be fixed. You then treat us like a piece of crap on your shoe when we turn up to make final arrangements. To then turn around, practically calling us liars and go back on your agreed terms. As for the manager who was called, knowing fine well that you were on loudspeaker and screaming that you would never and have never and would never agree to giving any discount on a car, what a way to conduct yourself, I am surprised your even still in business with that stinking attitude. Your communication with customers is appaulling and I would never ever set foot in any of your garages again, and would most definately not recommend anyone else buy from you.If you want to be let down by a company, be made out to be a liar, be spoken down to like your a piece of crap and be treated with the utmost disrespect the.n go here, I’d rather get a bus than give one penny to this company
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