UNACCEPTABLE CHARGES
THEY ADDED AN EXTRA FEE OF 29.95 FOR SOME HOTEL RESTAURANT DISCOUNT WITHOUT MY CONSENT. I was not informed about this charge. The guarantee mentioned a 30-day money-back promise, but the return policy states that you can only return it if the item remains unopened. The most frustrating part is that when I requested a return due to the unexpected charge, I was told I had to send the bracelet back to London at my own expense!
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