If I had the option, I wouldn't even rate them a star. After spending nearly $500 on an online order, I received no email updates until I called customer service four days later, encountering rude representatives. How long does it take for stores to pick and pack? Clearly, the staff aren't doing their jobs. Adding to the frustration are unreliable courier services. This experience has made me reconsider giving this company my business in the future.
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