After purchasing several pieces over the last five years, my Just Un Clou ring in size 60, bought two years ago, was never really worn and became too large due to weight loss. I didn’t blame anyone but expected some financial consideration for resizing from 60 to 53. Instead, they are charging me $1550 for the replacement. I could understand a 10-15% fee, but not 30%. I anticipated a high standard of service given the brand's reputation, but my experience was quite the opposite. Very disappointing for a luxury brand.
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