I bought an item thinking it was brand new; however, when it arrived, it was not in its original packaging, looked used, and had visible dents and scratches. I initiated a return for a replacement on 04/12/2025, but I have not received any updates about it. This delay has caused significant inconvenience, as I rely on the item for work. Using laundry services as an alternative is costly and unsustainable. This is my second negative experience where the condition of the delivered product did not match the advertisement. Such inconsistencies have affected my trust in the platform and caused unnecessary trouble. As a result, I am seriously considering stopping future purchases from the company.
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Meet Cartlow - Your online shopping destination for buying Pre-owned, Open-box and Clearance products at the lowest prices in UAE & KSA. We have round-the-clock discounts and amazing prices for you to enjoy shopping with us. Buy Pre-owned electronics that are rich on features and easy on pocket. Big sale drive on all major branded smartphones and tablets is here. With a comprehensive quality-check procedure, proficient product understanding, and supreme customer emphasis, this is the safest place for you to purchase electronic products online. Avail general facilities on every shopping that include:
• Assured Quality – All products go through quality checks by certified & graded by professionals.
• Valid Warranty – Products comes with an assured 12 months warranty.
• Variance of Payment Types: Tamara, Tabby, Cash on Delivery & bank card. Choose what suits you!
• Easy Returns – Get hassle-free easy 10-day return or replacement.See more
