I arranged a car rental through a service and purchased full insurance, including road assistance. However, at the rental location, I was informed that road assistance was not included, leaving me in a position where I had to pay again to avoid potential charges. Neither the rental company nor the booking platform were willing to offer a refund for their error. Additionally, they provided a so-called mystery class, which turned out to be just the smallest and least desirable vehicle available, not ideal for travel in the US. This was certainly not a pleasant surprise.
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CarTrawler connects customers to taxis, trains, coach transfers, limousines with drivers and a greater selection of car rental than they will find anywhere else. We help you to find the right mode of transport, not just the right price. Most importantly, CarTrawler makes travel planning easy by providing a seamless shopping experience and a single point of purchase for all of your ground transport requirements. See more
