Review Time
Bait and switch - as others have noted, you order genuine cartridges at slightly discounted price, then they phone you and try to get you to accept replacements, either remanufactured, or 'damaged box' items - claiming that on 'picking the item, we discovered we're out of stock' - and that the only new stock will also be damaged box!) - sounds as much like a scam as anything ever did!
Bait and switch - as others have noted, you order genuine cartridges at slightly discounted price, then they phone you and try to get you to accept replacements, either remanufactured, or 'damaged box' items - claiming that on 'picking the item, we discovered we're out of stock' - and that the only new stock will also be damaged box!) - sounds as much like a scam as anything ever did!
Just like the majority of the reviews, I received a phone call to say that my order was out of stock because they have local collections. Mentioned multiple times being in business 15 years blah blah blah. Tried to persuade me to take the non genuine inks but I requested a refund. Then said you can have half a refund and some of their own brand inks. Again I declined. If I wanted non genuine inks, I would have ordered them. I would have given 1 star as they are blatantly lying to get orders but the guy was friendly enough and processed my refund so he earned a star back.
We placed an order for premium cartridges and although we experienced the same issues of them being out of stock and alternative premium offered. I accepted this and was assured they were dispatched same day. 4th Feb!! Fast forward to today 10th Feb, no delivery. I was now worried that we had been “scammed “ I called them and was reassured that they were dispatched and they were going to call DPD and call me back. My colleague thought we ought to check with neighbouring businesses to see if they had been delivered(we had no card through the door)…..…..yes they were there last week!! No card from DPD and no communication from the neighbours :(The gent called me back to say what I already now knew, they were delivered the next day. Excellent customer service and communication from this company.Will definitely be returning when we need ink in the very near future:)
This company deserves zero stars. They are total con merchants. I ordered a black and a colour HPXL cartridge from them. They rang to say that one of the items were out of stock but they were genuine refilled HP cartridges. I stressed that our printer would only take genuine cartridges and they blatantly lied saying that they were. When they arrived they are nothing like the genuine cartridges and will not fit our printer and are covered in Chinese writing.Companies such as this need striking off as they are an absolute disgrace.I have tried to contact them on the number they rang me on and surprise surprise no one answers.
My experience of buying HP ink cartridges matches that of many others. You wont get the "originals" that you ordered and paid for. You get a phone call saying they are out of stock so they are sending two lots of their own brand.They worked fine for a couple of weeks and I then had multiple problems with the print heads blocking. The ink levels also go down about 10 times faster that original cartridges. After multiple complaints I did get a full refund - hence the 2 star rather than 1 star rating. This whole process took 3 months and during that time the original were still 'out of stock', what a surprise! Save yourself the hassle by avoiding this company buying originals elsewhere.
Excellent customer service. I saw a good deal for original Epson multi cartridges on Cartridgeland's website, so I placed an order. Ansar from Cartridgeland called me the next day to inform me that the items I ordered were out of stock, but he could offer me Cartridgeland's equivalent product for half the price with a full refund guarantee if there was a problem; unknown to me at the time there was a problem with my printer through no fault of Cartridgeland. I explained my predicament to Sam, the sales agent dealing with my order. He put me in touch with Asam in Customer Service and within two days I had received a full refund together with an apology for the troubles I'd experienced. FIRST CLASS CUSTOMER SERVICE!
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Cartridge Land is a Compatible Printer Cartridge Supplier that sells Cheap Printer Ink Online. We stock a selection of Printers & Ink Cartridges Online.
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