So we always like to have a toner in stock for each of the printers we have. Therefore, it can be a few weeks / months before we open the toner. Having opened one that produced poor results, I sent a picture of the toner's serial number, etc. along with a sample of the quality output and have met with nothing but friction in getting this resolved. I have dealings with another toner supplier as well who (so far) have never put up such resistance. As a result, I cannot give Cartridge Monkey anything more than 2 stars which Trust Pilot states is, "an inadequate experience with a lot of friction."
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