I am deeply disappointed. I purchased shoes online and have spent the past week trying to use the returns portal, but it hasn’t worked. The alternative form is also ineffective. I reached out to the company via email and their online form several times without any response. I even called their stores, but they were unable to assist. Now, I am left with shoes I don’t want and no way to return them. With a holiday approaching, I will have to ask a friend to hold onto the shoes in case the returns form starts working. This is unacceptable.
Claim your business profile now and gain access to all features and respond to customer reviews.
