I visited the location at Westfield Stratford today and left feeling quite disappointed, making it unlikely I’ll return. Since I work nearby, I left my car for several hours. Upon arrival, I was greeted politely and confirmed my online booking. However, when I returned, the staff member was on a FaceTime call, which felt more important than assisting me. After inspecting my car, I noticed several areas had been neglected during the cleaning. When I pointed this out, I was told that another staff member had handled the interior. The staff member reluctantly grabbed a cloth and carelessly dropped it on the floor, raising concerns about potential scratches on my car. Overall, the lack of care for customer vehicles was evident, and given the nearly £100 I spent, this was far below my expectations.
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We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.
